Best Practices in Strategic Email Marketing June 2003

Strategy
Don't forget the Creative Brief
By Geoff Linton

Effective marketing campaigns begin with a creative brief, and this is especially important with email. This simple document crystallizes the communication goals of a campaign and can mean the difference between unfocused messaging and creative that is relevant and motivating. FULL ARTICLE 


Technique
How to make it viral
By Kim McDonald

You know you're doing something right in an email campaign when the number of people who open a message exceeds the number in the mailing list because of the sheer volume being forwarded to friends. FULL ARTICLE 


Execution
Getting personal
By Randall Litchfield

Personalization usually begins with putting the recipient's first name in the salutation, but can go much deeper depending on the quality of the contact database. Do you know what your customers buy, when they buy and how much? FULL ARTICLE 


Analytics
Data mining - not as difficult as you think
By Larry Filler - Partner, Boire Filler Group

Mention the term "data mining" to most marketers, and you'll see the fear appear in their eyes, as visions of capital expenditures and endless meetings with IT personnel come into view. FULL ARTICLE 







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