- Company Roots: Publishing and Direct Marketing
- Most competitors have a tech background
- Inbox is a test, measure and refine culture (DM background)
- Inbox Service Continuum
- Full serve
- Self serve
- Anywhere in between
- No cookie cutter customers
- Every client receives a customized solution that fits their needs
- Dedicated Account Rep
- 24/7 customer service
- Requests never go in a service queue
- Inbox Focus: Strategic Email Marketing via Online Communities
- In business over 5 years
- We specialize in email marketing - some competitors are web companies that dabble in it
- High Volume: send millions of emails per month
- Clients: BellSouth, AAA, CAA, Sirius Satellite Radio Canada, Manulife, RIM
- Superior ISP Relationships
- In compliance with both CAN-SPAM and PIPEDA
- White listed with all major ISP's
- Operate as an Email Best Practice Shop
- Adhere to over 70 Email Best Practices
- Best Practices evolve, sometimes daily (ie. Spam Filters) - Inbox worries about these so the client does not have to
- Inbox Incorporates a Double Opt In Protocol
- Promotes a cleaner list
- Extremely low bounce rates when we host the database ( avg. 2% to 3%)
